Terms and Conditions of Tropica Travel Services Co. Ltd.
Welcome to Tropica Travel Services Co. Ltd., an online travel portal that offers real-time booking services for flights, hotels, tours, customized tour packages, car rentals, cruises, visas, and other travel-related services. Before using our services, please carefully read and understand the following Terms and Conditions. By using our services, you agree to these Terms and Conditions and our Privacy Policy.
Definitions
In these Terms and Conditions, the following terms shall have the meanings assigned to them below:
"We," "us," or "our" refers to Tropica Travel Services Co. Ltd..
"You" or "your" refers to the user of our website or services.
"Services" refer to the online travel booking services provided by us, including flights, hotels, tours, customized tour packages, car rentals, cruises, visas, and other travel-related services.
"Website" refers to our online portal available at https://tropicatravels.com/
Eligibility
To use our services, you must be at least 18 years old and have the legal capacity to enter into a contract. If you are using our services on behalf of someone else, you must have the legal authority to do so.
User Account
To use our services, you may need to create an account with us. You are responsible for maintaining the confidentiality of your account information, including your username and password. You are also responsible for all activities that occur under your account. If you suspect that someone else has access to your account, you must immediately notify us.
Booking Policy
By using our services, you agree to our booking policy. Our booking policy includes the terms and conditions of the service provider, such as airlines, hotels, car rental agencies, and tour operators. We do not assume any liability for the acts, errors, omissions, representations, warranties, breaches, or negligence of any such service providers or for any personal injuries, death, property damage, or other damages or expenses resulting from your interactions with such service providers.
Payment and Cancellation Policy
We accept payments through various payment gateways, including credit cards, debit cards, net banking, and other payment modes. You will be required to pay for the services in advance, and your booking will be confirmed only upon receipt of payment. Cancellation and refund policies vary depending on the service provider and the specific service you have booked. Please review the applicable cancellation and refund policy carefully before making a booking.
User Conduct
By using our services, you agree to comply with all applicable laws, rules, and regulations. You also agree not to use our services for any unlawful or fraudulent purpose. You further agree not to:
Use our services to harass, defame, or abuse others;
Use our services to transmit any viruses, worms, or other harmful software;
Use our services to interfere with the proper functioning of our website or services; or
Use our services to violate the intellectual property rights of others.
Intellectual Property
The content and materials on our website are protected by copyright, trademark, and other intellectual property laws. You may use the content and materials only for your personal, non-commercial use. You may not reproduce, modify, distribute, or display any part of our website or services without our prior written consent.
Disclaimer of Warranties
We make no representations or warranties, express or implied, with respect to our services or website. We disclaim all warranties, including, without limitation, any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee the accuracy, completeness, or reliability of any information or content on our website or services.
Limitation of Liability
In no event shall Tropica Travel Services Co. Ltd., our affiliates, or our respective officers, directors, employees, agents, or representatives be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services or website. This includes, but is not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, even if we have been advised of the possibility of such damages.
Indemnification
You agree to indemnify, defend, and hold harmless Tropica Travel Services Co. Ltd., our affiliates, and our respective officers, directors, employees, agents, or representatives from any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or in connection with your use of our services or website or your violation of these Terms and Conditions.
Modification and Termination
We reserve the right to modify, suspend, or terminate our services or website at any time without notice. We also reserve the right to modify these Terms and Conditions at any time without notice. Your continued use of our services or website following any such modifications constitutes your acceptance of the modified Terms and Conditions.
Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of your Country. Any dispute arising out of or in connection with these Terms and Conditions shall be submitted to the exclusive jurisdiction of the courts of your Country.
Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms and Conditions and our Privacy Policy constitute the entire agreement between you and Tropica Travel Services Co. Ltd. with respect to your use of our services and website. Any other terms and conditions or agreements between you and us are superseded and have no force or effect.
If you have any questions or concerns about these Terms and Conditions or our services, please contact us at reservation@tropicatravels.com or +255655600875/+255 695228625. Our mailing address is reservation@tropicatravels.com. Thank you for using Tropica Travel Services Co. Ltd. for your travel needs.
